Privacy Policy

Categories of Data We Process

To maintain an efficient and secure financial platform, we manage the following categories of data:

Identity and Contact Information During account registration and customer support interactions, we collect essential identifiers such as your full name, email address, and contact number.

Verification and Compliance Data Where necessary to uphold platform integrity or meet internal security protocols, we may request official identification documentation to verify user eligibility and account ownership.

Technical Identifiers Our systems automatically log technical metadata upon access, including your IP address, browser type, operating system information, and server access logs. These identifiers are crucial for secure authentication and ongoing network security monitoring.

Usage Analytics and Activity Metadata We analyze interaction patterns within our dashboards to enhance platform performance. The processing of this activity data does not imply that TradeFlex 4.3 GPT holds custody over your personal financial assets.

Transactional Information If you engage with paid features, we process billing details. Such information is typically handled through secure, third-party payment processors.

Lawful Basis and Purpose

We process your data based on established legal grounds: the necessity of contract performance to provide platform access, our legitimate interest in securing our IT infrastructure, adherence to Australian legal obligations, and, where applicable, your explicit consent. Your data is used for onboarding, authentication, fraud detection, service improvement, and managing support inquiries. Marketing communications follow an opt-in model; you may manage or revoke your preferences within your user profile settings at any time.

Data Retention and Sharing

We do not sell your personal information. Data sharing is limited to vetted service providers essential for operations, such as cloud hosting, analytics partners, and support infrastructure providers. Your information is retained only as long as necessary to fulfill our service commitments or legal requirements. In instances of international data transfers, we apply appropriate safeguards to ensure your information remains protected.

Security and User Rights

We utilize reasonable technical and organizational measures, such as encryption and access controls, to safeguard your information from unauthorized access. While we prioritize security, no system is entirely immune to risk. You maintain rights regarding your data, including access, correction, deletion, restriction, and portability. Please contact our support team to submit a request; identity verification will be conducted before any action is taken.

Policy Updates

TradeFlex 4.3 GPT may update this policy to reflect technical or legal changes. Material updates will be communicated clearly through our platform.

Last updated: June 10, 2026